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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Gallegos

April 21, 2025

5  out of  5
rating by Jacob Gallegos
"So I’ve been with my Mike Hart for several years now. I first joined up recently, after moving to Richardson and being signed up with liberty mutual for home insurance. I will say I did not have a good experience with liberty mutual and that’s why I looked for other people. I asked a neighbor and they recommended Mike Hart. It’s just awesome because it feels like a very family oriented business. I believe a handful of his children worked there with him and all share his values. I will say I recently went through a pretty traumatic car crash, where my vehicle was totaled, and Mike and his team were very very excellent. Also, the coverages I have are awesome and the longer you are with them they definitely show their loyalty to you through some pretty awesome discounts. I grew up in a small town in New Mexico and this business has the same sort of small town vibe, which makes me gravitate to them and I’m gonna be there as long as I live in Richardson ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matt Hito

March 28, 2025

5  out of  5
rating by Matt Hito
"Nate was awesome. He spent time explaining everything to me, answered all my questions, and provided me the information I needed to make an informed and knowledge based decision. MOST importantly, I never felt pressured and he kept every commitment he made with follow up and remained in communication with me at all times. BEST insurance experience ever (and that is saying a lot)."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kevin Lee

February 28, 2025

5  out of  5
rating by Kevin Lee
"Very accommodating, helped me find the best rates for my home+auto insurance with a very quick turnaround to meet my mortgage lender requirements."
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Clint Cator

February 11, 2025

5  out of  5
rating by Clint Cator
"Sign up was a breeze & the rates saved us a lot of money for the same coverage! Matt is great to work with!"
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cade

January 31, 2025

5  out of  5
rating by cade
"Nate Hart helped out a ton when setting up insurance for my apartment. Thanks for the help!"
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Meghan Brown

January 16, 2025

5  out of  5
rating by Meghan Brown
"We have been working with Matt for several years. We are so pleased with the excellence in service. He always works to make sure we receive the best deal for the best dollar. He is attentive to our needs and concerns and works to rectify any situation that may arise. We will never go anywhere else!!!"
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Kelsey Ziegler

November 18, 2024

5  out of  5
rating by Kelsey Ziegler
"Like a good neighbor Mike Hart is there! So helpful with the transition with my insurance after I got married. A wonderful team!"
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Onilecram Aijem

September 12, 2024

5  out of  5
rating by Onilecram Aijem
"I been here for so many years very nice and good costumer service I get help every time I need thank you every one in that office"
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David Murphy

August 29, 2024

5  out of  5
rating by David Murphy
"Mat and Mike have been the best agents I ever have had. I have almost 30 yrs of dealing with insurance and Mike and mat are the only ones who have ever made it a pleasure and I would and have recommended them to other ppl."
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Jennifer Wittstruck

April 26, 2024

5  out of  5
rating by Jennifer Wittstruck
"This agency is so very friendly and focused on helping customers. They were very available and capable to explain my insurance coverage to me. I love their local Richardson existence."
We responded:
"Thank you, Jennifer, for allowing us to be your insurance provider! Thank you for the kind words and thank you for the review! "
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Kristina Miller

February 14, 2024

5  out of  5
rating by Kristina Miller
"Matt is amazing with home life and auto"
We responded:
"Kristina, Thank you for the 5 STAR review of Matt! I am happy to hear that Matt was able to help you with your Home, Auto and Life insurance. Thank you for allowing Mike Hart State Farm work for you! "
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Randi Turman

January 29, 2024

5  out of  5
rating by Randi Turman
"Super awesome, hard working man who will get you the best insurance! Very professional and great service!"
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Kimberly McCoy

December 28, 2023

5  out of  5
rating by Kimberly McCoy
"We moved our insurance policies for our current home and vehicles over a few months ago and saved about half of what we were paying previously. We also are in the middle of building a new build and have our policy with them as well, Mathew Hart has been informative and honest, a delight to work with! Highly recommend this group!"
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Pavan Kumar

December 4, 2023

5  out of  5
rating by Pavan Kumar
"Matthew Hart at Mike Hart State Farm provided excellent service in helping me secure insurance while saving a significant amount of money. His expertise and personalized approach made the process smooth and cost-effective. Highly recommend!"
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George _ MAGIC Locksmith North Texas

October 20, 2023

5  out of  5
rating by George _ MAGIC Locksmith North Texas
"Great customer service"
We responded:
"George, Thank you for the review! "
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Shereen Khan Haidary

September 15, 2023

5  out of  5
rating by Shereen Khan Haidary
"Title: Exceptional Auto Insurance Experience with an Outstanding Agent! I recently had the pleasure of working with an incredible auto insurance agent who exceeded all my expectations. Their unmatched professionalism, in-depth knowledge, and remarkable customer service made my insurance purchasing experience effortless and enjoyable. Without a doubt, this agent deserves the highest commendation for their outstanding performance."
We responded:
"Shereen, Thank you for the wonderfully awesome review of Matt and my Agency. I look forward to working for you and your family to serve your Auto Insurance needs. "
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Brian Fleming

August 3, 2023

5  out of  5
rating by Brian Fleming
"Wonderful! Nate was great! Better than daddy! Lol"
We responded:
"Thank you for the review of Nate! I will pass this along! I appreciate you and thank you for allowing us to work for you and your family! *Then I'm doing my job!! Glad to hear this!! ;)"
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John Ingeman

July 18, 2023

5  out of  5
rating by John Ingeman
"Nate was spectacular all of the way through the process. We contacted multiple carriers for new quotes, but Nate was the only one that spent the time to ask all of needed questions. One of the other carriers literally got our name and some personal info at that was it. About 15 minutes. We were on the phone with Nate 3 different times going over everything for over 4 hours in total. On top of all of that, we were able to reduce our bill by about 15%-20% across all of the different policies we opened. Highly recommended."
We responded:
"John, Welcome to Mike Hart State Farm! Thank you for this stellar post about Nate! We are so happy that you were able to save money and even more excited that you were able to discuss what you pay for! Thank you! My staff and I look forward to working for you! "
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Daniel Gorman

June 21, 2023

5  out of  5
rating by Daniel Gorman
"Matt Hart saved me a ton of money on my Auto and Home Insurance. Also, he has been very helpful with getting me hooked up with the proper insurance for my rental property."
We responded:
"Thank you Dan!! Thank you for the chance to work for you and your family! Thank you for the great comment about Matt! "
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IM PB

June 20, 2023

5  out of  5
rating by IM PB
"Nate provided me with service that exceeded all expectations. He spent over 2 hours with me during my initial call explaining all possible discounts and answered all questions. I would give a higher rating if possible."
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Anisha Helms

April 4, 2023

5  out of  5
rating by Anisha Helms
"Mike is knowledgeable, experienced and trustworthy. All of those things make him an excellent agent that I can count on for my insurance needs. Everything was done thoroughly, professionally and in a timely manner. Certainly recommend him to family and friends!"
We responded:
"Anisha, thank you for the kind words! I appreciate you taking time to leave this comment. Thank you for allowing us to work for you and your insurance needs! "
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Nathanael Hernandez

March 30, 2023

5  out of  5
rating by Nathanael Hernandez
"I have been a long time policy holder with State Farm and I can say that Nate was outstanding. I continue to be impressed by the level of customer service that this office provides."
We responded:
"Nathaneal, I thank you for your review of Nate and of our office! We will be here for you! "
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Ashley Byros

March 29, 2023

5  out of  5
rating by Ashley Byros
"Matthew was very kind and provided services which were needed in a very professional and caring way."
We responded:
"Ashley, Thank you for your review! I agree with you! "
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Shreekrishna

March 13, 2023

5  out of  5
rating by Shreekrishna
"I recently had the pleasure of working with Matt Hart, who helped me with my insurance needs of auto and renters. I have been impressed with his level of service, professionalism & patience..."
We responded:
"Shreekrishna, Thank You for the feedback on Matt! He certainly takes great pride in taking care of our clients. The team and I look forward to working for you! "
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Lynn Farrow

March 10, 2023

5  out of  5
rating by Lynn Farrow
"Matthew is great!"
We responded:
"Lynn, thank you for the comment, we agree!! "